Refund Policy

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At HOF Migration, we are committed to providing transparent and fair terms regarding payments and refunds.

1. General Refund Terms

All service fees paid to HOF Migration cover consultation, advisory, documentation, and processing support.
Once services have commenced—including consultations, document review, case assessment, or application preparation—fees are non-refundable.

2. Situations Where Refunds May Be Considered

Refunds may be offered only in the following limited situations:

If HOF Migration has not initiated any work on your case within 10 working days of payment.
If the service you purchased cannot be delivered due to reasons attributable solely to HOF Migration.

3. Non-Refundable Circumstances

Refunds will not be issued in the following circumstances:

You change your mind after service commencement
Visa refusal due to government decision, background issues, misrepresentation, or changes in your personal circumstances
Failure to provide required documents, information, or follow-up details
Delays from government authorities, embassies, or third parties
If the client chooses to discontinue, pause, or abandon the immigration process

4. Government Fees

All government fees (such as visa application fees, ECA fees, medical exams, police certificates, etc.) are non-refundable and are controlled by the respective authorities, not HOF Migration.

5. Requesting a Refund